F.A.Q.

✧ Shipping ✧

International Shipping

I send every package with Hungarian Post as a registered mail with tracking, you will get the tracking info via e-mail after I ship your order. It takes 2-3 business days to ship your package.

Delivery times vary country by country:

EU countries – 3-10 business days
Countries outside the EU – up to 21 business days

Keep in mind: the delivery time can change according to Holiday seasons and the local courier of your country.

If you have questions about your package's wherabouts, you can check the tracking number on your courier's website or you can contact with your local mail services costumer service.

Please note that any orders shipped outside the EU may be subject to additional duties and taxes. You are responsible for paying any customs or import fees.

🇺🇸For US customers🇺🇸

The de minimis exemption (which had allowed goods valued at $800 or less to enter the US without paying any tariffs) ends on 29th of August.

What does it mean?

All international parcels to the US will be taxed, no matter the value, no matter the postal service used.
For the first 6 months if shipped via Government run or National Postal Networks (e.g. Hungarian Post, Royal Mail, Evri, DPD, USPS End point), a flat fee import charge of $80–$200 per parcel OR the standard ad valorem tariff will apply (the percentage of the item's value), depending on which is higher.
After six months, these shipments will be taxed based on their declared value (ad valorem)—calculated as a percentage of the value of the goods.

Unfortunately Hungarian Post temporarily suspended shipments to the US, so I cannot ship to America until the situation improves.

🇭🇺Magyarországon belüli szállítás🇭🇺

Magyarországon belül az alábbi szállítási opciók közül tudsz választani:

– MPL Csomagautomata vagy PostaPont: rendeléskor a megjegyzésben kérlek, hogy add meg az automata vagy a PostaPont pontos címét.
– FOXPOST Csomagautomata: rendeléskor a megjegyzésben kérlek, hogy add meg az automata pontos címét.
– FOXPOST Házhozszállítás

Rendeléstől számítva 2-3 munkanapon belül kerül feladásra a csomagod. A szállítási információkat feladást követően e-mailben fogod megkapni.

✧ Returns & refund policy ✧

Items can be returned only if indicated within 14 days from the delivery date of your order. Returned pieces should be unused and undamaged.

If you return an item, the refund will be processed within 14 days of me receiving the returned product. You are responsible for packing the product safely and shipping it back.

If you refuse your shipment, any import fees that may arise will be deducted from the amount refunded.

If you refuse a shipment and after that you indicate a refund, the shipping fee also will be deducted from the amount refunded.

I am not obliged to pay for the re-sending of the package if the delivery was unsuccessful through no fault of my own! (For example: if you gave me the wrong address, you forgot to pick up the package in time etc.) So if you would like me to ship the package again, you have to pay for it.

✧ Jewelry care Instructions ✧

– Apply cosmetics, hair products, lotion, perfumes, powders etc. before donning your jewelry.
– Prevent your items from being exposed to constant moisture and humidity.
– Remove your pieces before showering, swimming, sunbathing and exercising.
– Prevent damage and breaking by removing your jewelry at bedtime.
– Keep all pieces out of direct sunlight for extended period of time.

Best if you keep your jewelry in the box I give it in to you while not using.

Keep in mind: copper is prone to oxidation (gradual color darkening in time, pinkish discoloration in places which contacted with the skin’s oils, blueish/greenish discoloration due to humidity) and the dark (especially the almost fully black) patina could wear down as a result of use. In order to prevent or delay these, all my pieces are treated with renaissance wax. Regardless, please follow the instructions above carefully so that your jewelry stays beautiful for a long time.

The blueish/greenish discoloration is easy to remove with slightly damp, vinegar and water mix (1:1 ratio) soaked sponge, microfibre cloth or ear cleaning cotton stick. Dry the product well after this procedure!